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Mon-Wed
8:30 AM – 5:00 PM
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8:30 AM – 6:00 PM
Saturday
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Friday
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Saturday
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Secure Your Personal Finances While Online

ALERT: Recent Pop-up Window Scam

Capital Bank has learned of a widespread scam using pop-up windows pretending to originate from Capital Bank's website.

Users may be presented with what appear to be official pop-up windows when visiting the CapitalBankNJ.com website (or other websites) offering discounted insurance, other services, or a survey with a monetary prize. These pop-up windows are often attempts by unscrupulous individuals to extract your personal financial information, such as credit card, social security, and bank account numbers.

These pop-up windows often look something like this:

Some software, such as free music-sharing programs or screensavers, display pop-up advertisements at random intervals based upon your Web-surfing habits.

Although some of these software programs may simply present annoying pop-up advertisements, others may also contain "Trojan horse" programs similar to a computer virus. If your browser security is turned to low, these programs are sometimes able to install themselves just because you visited certain websites.

Several companies offer software that will allow you to rid your computer of these unwanted programs. Although Capital Bank does not endorse a specific program, you can learn more about the alternatives available by searching the term "adware" in your favorite search engine.

Capital Bank does not use pop-up windows on our website. If you are seeing pop-up windows when visiting CapitalBankNJ.com, your PC is probably infected with adware or some other sort of malware.You should seek professional help to clean-up your PC as soon as possible to prevent your personal information from being exploited by criminals.

If you suspect that something is a phishing attempt, please capture as much information as you can, including the web page URL, phone numbers listed on the web page or other information. Once the information is gathered, please contact your local branch with this immediately.

Learn more about Phishing Scams and other criminal activity on our security pages.

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Fair Credit Report

As a result of a amendment to the Federal Fair Credit Practices Act, consumers nationwide are now able to obtain free copies of their credit histories from the three national credit bureaus (Equifax, Experian and TransUnion), once every 12 months, by making a single request.

The address for obtaining your annual credit report by making a single request is:

Annual Credit Report Request Service
P.O. Box 105281
Atlanta, GA 30348-5281
www.annualcreditreport.com
1-877-322-8228

You may also contact the credit bureaus individually:

Equifax Credit Information Services
P.O. Box 740241
Atlanta, GA 30374
www.equifax.com
1-800-685-1111

Experian
P.O. Box 19719
Irvine, CA 92623
www.experian.com
1-888-397-3742

TransUnion
P.O. Box 2000
Chester, PA 19022
www.transunion.com
1-800-916-8800

To protect your rights, you should report any inaccuracies in writing to the credit bureau so that they may be investigated.